FAQ

Scheduling a cleaning service with us is easy. You can either call our hotline or visit our website to book a service online. We have a user-friendly booking system that allows you to select your preferred date and time.

Absolutely. At Top Master Service, we prioritise your safety and satisfaction. All our cleaning staff members undergo thorough background checks and extensive training to ensure they meet our high standards of professionalism and expertise.

We only use eco-friendly and safe cleaning products that are effective in achieving optimal cleanliness. Our cleaning professionals are equipped with state-of-the-art tools and equipment to deliver superior cleaning results.

Yes, we are fully insured. We have liability insurance to provide coverage for any unexpected damages that may occur during the cleaning process. Your peace of mind is important to us.

Absolutely. We understand that every client has unique cleaning requirements. We offer customisable cleaning packages to accommodate your specific needs, ensuring that you receive a tailored cleaning service that meets your expectations.

Top Master Service proudly serves the Perth area. We cover both residential and commercial properties in the region, delivering exceptional cleaning services to our valued clients.

It's entirely up to you. Our professional cleaning staff is trained to work efficiently and independently. If you prefer, you can provide access to your property and go about your day while we take care of the cleaning.

Your satisfaction is our priority. If you're not completely satisfied with the service provided, please contact us within 24 hours, and we will address your concerns promptly and work to resolve any issues to your satisfaction.

We fully understand the gravity of security and privacy. Our cleaning staff undergoes thorough screening, and we have strict protocols in place to safeguard your property and personal information. Your trust and confidentiality are of utmost importance to us.